Revenue Systems CMO

When paid acquisition stops producing collected revenue, I trace the break from spend to bank deposit.

For consumer businesses doing at least $3 million a year or spending at least $50,000 a month to acquire customers online or by phone.

Tenure
Since 2007
Currently
Partner and CMO across three companies

Currently taking diagnostic work

The problem

Each department is right about its own slice.

The explanations are confident and they contradict each other. The failure almost never lives inside a department. It lives in the seams between them, and that is where I start.

  • MediaSays the call center is burning the leads.
  • The call centerSays lead quality fell off in March.
  • SalesSays marketing is sending the wrong buyers.
  • ReportingLives across enough systems that nobody can settle the argument.

What I do

Diagnose, repair, grow.

In that order. Find the constraint, fix what is already broken, then add volume.

01

Diagnose

I rebuild the economics on collected revenue and show where it leaks.

02

Repair

I fix the funnel, tracking, routing or follow-up that is wasting demand you already paid for.

03

Grow

I add volume only after the system can carry it, including revenue sitting in data and traffic you already own.

Engagements

Prices are posted. Start with a call and go further only if the numbers say to.

Orientation

Revenue Triage Call

You describe what the numbers are doing and what each team blames. I tell you whether I recognize the pattern and which engagement, if any, is justified. Roughly half the time the answer is not yet.

Request a Revenue Triage Call

30 minutes | No charge

Advisory

Executive Marketing Systems Advisory Session

I review your materials in advance and tell you what you actually need, what to build, buy or stop, and who belongs in the room. Sometimes that is no new vendor at all.

Book an Advisory Session

$1,500 | 90-minute working session

Advisory

Ongoing Executive Marketing Advisory

A standing second read on the decisions that move real money. A working session or two a month, a read on the numbers, and a second opinion before you sign a vendor.

Discuss Ongoing Advisory

From $4,000 per month

Diagnostic

Focused Single-Funnel Diagnostic

One channel and one funnel traced from source through conversion to collected revenue, with written findings and a prioritized fix list.

$7,500 | Fixed scope | 2 weeks

Diagnostic

Full Customer-Acquisition System Diagnostic

Media, data, funnels, call handling, sales outcomes and reporting, reconciled end to end, with a 30, 60 and 90 day repair plan. If the answer is to stop buying media and fix the call center, I write that down.

$18,000 | Fixed scope

Implementation

90-Day Marketing and Growth Repair

I implement the highest-impact findings myself, accountable for the plan, the execution and the measurement.

Scoped engagement

Implementation

Fractional CMO and Acquisition Leadership

Ongoing leadership across the acquisition system: media and lead sources, funnels, reporting, call-center handoffs, vendors and AI implementation.

From $15,000 per month

For investors and acquirers

Acquisition-Channel Diligence

An outside read on whether a target's growth engine is durable, dependent on a single source, or priced on results unlikely to repeat.

Scoped per deal

Diagnostic pricing is fixed so you know what you are buying before we talk. Introductions to vetted media, telecom, data and development partners are included at no additional cost.

Why Liz

One person who has worked inside almost every part of the chain.

I started answering phones in a call center at 21. Since 2007 I have run media, leads, funnels, call centers and reporting, and I build the analysis myself in SQL and APIs instead of waiting on someone else's export.

Revenue triage call

Revenue Triage Call

Describe the symptom, not the diagnosis. Tell me what the numbers are doing and what each team says is causing it.

liz@lizdev.com